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General Questions
Do you get the same 'Good Night Guarantee' when you stay at a German Premier Inn that you would in the UK?
Yes, you get exactly the same guarantee that you would enjoy in the UK
These are the key points to remember to successfully claim the good night guarantee:
What are the check-in and check-out times in German Premier Inn's?
German Premier Inn's have a 3pm check in and 12pm check out time (identical to the UK hotels)
Is a late check-out option available in Germany?
Yes, for a fee of €15 you can extend your check-out to 2pm
Is luggage storage available in German Premier Inn's?
Yes all hotels offer free secure luggage storage for guests either arriving early or checking out while waiting for onward travel.
Do you get the same 'Good Night Guarantee' when you stay at a German Premier Inn that you would in the UK?
Yes, you get exactly the same guarantee that you would enjoy in the UK
These are the key points to remember to successfully claim the good night guarantee:
- Action Required: You must report the issue affecting your sleep to the hotel staff immediately during the night (ie.do not wait until the morning) so they have a chance to resolve it.
- Refund Process: If the reception team cannot fix the issue, you can claim a full refund for the room price for the affected night (this will not include any extras you may have purchased eg. food etc)
- Exclusions: The guarantee does not cover issues beyond reasonable control, such as external noise, extreme weather, or lack of facilities not advertised, for example a hot room if air-con was not advertised as available.
- Timeline: Claims must be made within 7 days of checking out by the person who made the booking.
- Scope: It applies to standard Premier Inn hotels in Germany.
What are the check-in and check-out times in German Premier Inn's?
German Premier Inn's have a 3pm check in and 12pm check out time (identical to the UK hotels)
Is a late check-out option available in Germany?
Yes, for a fee of €15 you can extend your check-out to 2pm
Is luggage storage available in German Premier Inn's?
Yes all hotels offer free secure luggage storage for guests either arriving early or checking out while waiting for onward travel.
Rooms
Are the same room types available in Germany?
Yes, you will find twin, double, family and accessible (often called 'barrier free') rooms in most hotels. Some hotels also offer interconnecting rooms.
Are there any differences in a German Premier Inn room compared to the UK?
Yes, there are some slight differences you will notice when staying in the German hotel rooms:
Bedding
German beds tend to have single duvets provided rather than double or king size so you find two singles on a king size bed. This arrangement tends to be less disturbing for a partner when moving in the bed at night.
Do you get same comfy beds in German Premier Inn's?
Yes, the bed and mattresses are identical to the UK hotels and use the new Silentnight Geltex mattress with coil springs. (Note prior to 2022 the UK hotels used Hypnos beds)
Bathrooms
Ensuite bathrooms tend to feel more 'upmarket' with many having wet room style walk in showers instead of the more typical shower over-a-bath arrangement found in the UK.
Plug Sockets
All hotels in Germany are fitted with Type F 2 pronged sockets (standard european 230v) so you will need a UK to European adapter. You can buy the required adapter on Amazon here.
Are the same room types available in Germany?
Yes, you will find twin, double, family and accessible (often called 'barrier free') rooms in most hotels. Some hotels also offer interconnecting rooms.
Are there any differences in a German Premier Inn room compared to the UK?
Yes, there are some slight differences you will notice when staying in the German hotel rooms:
Bedding
German beds tend to have single duvets provided rather than double or king size so you find two singles on a king size bed. This arrangement tends to be less disturbing for a partner when moving in the bed at night.
Do you get same comfy beds in German Premier Inn's?
Yes, the bed and mattresses are identical to the UK hotels and use the new Silentnight Geltex mattress with coil springs. (Note prior to 2022 the UK hotels used Hypnos beds)
Bathrooms
Ensuite bathrooms tend to feel more 'upmarket' with many having wet room style walk in showers instead of the more typical shower over-a-bath arrangement found in the UK.
Plug Sockets
All hotels in Germany are fitted with Type F 2 pronged sockets (standard european 230v) so you will need a UK to European adapter. You can buy the required adapter on Amazon here.
Food and Drink
Do children still eat a free breakfast in a German Premier Inn?
Yes, the same deal applies to the 'all you can eat' style breakfast in Germany as you get in the UK - up to 2 children under the age of 16 eat for free when accompanied by one full paying adult
Is the German breakfast different to the UK?
Yes, as you would expect there are some differences in the breakfast menu. The 'Full English' is replaced by the 'Full German' which features thinner crispy bacon, sausages (bratwursts) a choice of either boiled or scrambled eggs (note not fried) and baked beans. There is also a selection of cold cooked meats and cheese, freshly baked bread, mueslis and yoghurt, fresh fruit and vegan alternatives. Drink options include a selection of hot teas and coffees along with cold fresh fruit juices.
What sausages do Premier Inn Germany serve?
For meat eaters they use high quality Beechwood-smoked bratwursts (pork, veal or beef depending on location) and for vegans they offer the plant based Garden Gourmet Sensational™ sausage, same as in the UK
Evening Menu
German locations tend to have a dedicated bar area with a food menu more focused on pizzas and traditional snacks like Brotzeit platters or tarte flambée. There is also a selection of toasted sandwiches and soups. Brotzeit platters consist of a variety of various foods which may include: cold meats, cheeses, pretzels, breads, vegetable sticks, gherkins, hummus and tomatoes etc. They tend to offer four varieties of platter: Full, Vegan, Cheese and Bread basket.
Greater self-service food and beverage service
About a third (20 Premier Inn hotels in Germany) offer a 'Wundermart' self service shop which dispense, sandwiches, snacks, alcoholic beverages etc, compared to the simple vending machines offering normally just cold drinks, crisps and sweets in the UK.
Can you get a 'meal deal' in German Premier Inn's?
Yes, just like in the UK you can opt for a meal deal which gives you a single price for an unlimited breakfast and then a course from the evening menu along with a small beer, wine or soft drink. Note this deal has to be added to your booking before arrival.
Note that the price for the meal deal in Germany varies by hotel and region. The total cost is shown when you add it onto your options before checkout when you book.
Do children still eat a free breakfast in a German Premier Inn?
Yes, the same deal applies to the 'all you can eat' style breakfast in Germany as you get in the UK - up to 2 children under the age of 16 eat for free when accompanied by one full paying adult
Is the German breakfast different to the UK?
Yes, as you would expect there are some differences in the breakfast menu. The 'Full English' is replaced by the 'Full German' which features thinner crispy bacon, sausages (bratwursts) a choice of either boiled or scrambled eggs (note not fried) and baked beans. There is also a selection of cold cooked meats and cheese, freshly baked bread, mueslis and yoghurt, fresh fruit and vegan alternatives. Drink options include a selection of hot teas and coffees along with cold fresh fruit juices.
What sausages do Premier Inn Germany serve?
For meat eaters they use high quality Beechwood-smoked bratwursts (pork, veal or beef depending on location) and for vegans they offer the plant based Garden Gourmet Sensational™ sausage, same as in the UK
Evening Menu
German locations tend to have a dedicated bar area with a food menu more focused on pizzas and traditional snacks like Brotzeit platters or tarte flambée. There is also a selection of toasted sandwiches and soups. Brotzeit platters consist of a variety of various foods which may include: cold meats, cheeses, pretzels, breads, vegetable sticks, gherkins, hummus and tomatoes etc. They tend to offer four varieties of platter: Full, Vegan, Cheese and Bread basket.
Greater self-service food and beverage service
About a third (20 Premier Inn hotels in Germany) offer a 'Wundermart' self service shop which dispense, sandwiches, snacks, alcoholic beverages etc, compared to the simple vending machines offering normally just cold drinks, crisps and sweets in the UK.
Can you get a 'meal deal' in German Premier Inn's?
Yes, just like in the UK you can opt for a meal deal which gives you a single price for an unlimited breakfast and then a course from the evening menu along with a small beer, wine or soft drink. Note this deal has to be added to your booking before arrival.
Note that the price for the meal deal in Germany varies by hotel and region. The total cost is shown when you add it onto your options before checkout when you book.
Business Guests
Can you use the business booker service in German Premier Inn's?
Yes, German guests get the same business service as you do in the UK in the majority of German Premier Inn's.
Principal benefits of the Premier Inn Business Booker service
Can you use the business booker service in German Premier Inn's?
Yes, German guests get the same business service as you do in the UK in the majority of German Premier Inn's.
Principal benefits of the Premier Inn Business Booker service
- Cost Savings: Guaranteed 5% and up to 15% discount on the Business Flex rate.
- Flexibility: Cancel or amend bookings until 1 PM on the day of arrival.
- Management Tools: Online portal for tracking employee stays, setting booking allowances, and managing expenses.
- Payment Solutions: Business Pay offers up to 6 weeks of interest-free credit and consolidated invoicing.
Service & Logistics
Is the check-in procedure different in German Premier Inn's?
Yes, German law requires specific registration forms to be filled out by all non-German guests. Premier Inn Germany offers a pre-check-in service online to handle these legal requirements before you arrive.
- Required Information: Full name, address, date of birth, nationality, date of arrival/departure, passport number (for non-EU citizens), and number of fellow travelers.
- Identification: A valid passport or ID card must be presented.
Are there any additional charges levied for staying in a German Premier Inn?
Some major cities in Germany levy a Tourist Tax (Kulturförderabgabe). This is typically shown separately on your bill and can range from €2–3 per person or up to 7.5% of the room rate depending on the city you stay in. You can find out more about the German tourist tax rates here.
Premier Inn Germany policy for bicycle storage
Just like in the UK you are welcome to bring your bicycle to any German Premier Inn but whereas in the UK, cycles are often permitted in rooms. In some German hotels, you may be required to use dedicated secure cycle storage outside the room.
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