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Premier Inn Freephone

How to get in touch with Premier Inn
 Premier Inn Customer Service
Premier Inn Group Booking
​(between 5 - 9 rooms) 

​Premier Inn Group Booking
​(more than 10 rooms)


0333 003 8101
(lines open 9am-5pm
Monday - Friday)
0333 003 8101
(lines open 9am-5pm
Monday - Friday)
group.enquiries@whitbread.com
Premier Inn only publishes one phone number for guests to contact the hotel chain on which is 0333 003 8101. This number although not strictly classified as a Freephone number is a standard number meaning that it is included for free in any phone contracts inclusive minutes be that landline or mobile.

This phone number connects directly to guest services/customer services. Please note that the phone line is only manned from Monday to Friday, 9am till 5pm and there is no weekend service.

You can use the number to make enquiries regarding anything to do with Premier Inn hotels however for standard room bookings they encourage guests to book via their website. In fact booking using the phone usually results in a higher room rate being charged.

If you need to book for a group and will be requiring between 5 and 9 rooms then you will need to phone on 0333 003 8101, and if your group is even larger and you require in excess of 10 rooms then you will need to email your booking requirements to group.enquires@whitbread.com.

If you require specific information about a particular Premier Inn then you can contact that hotel directly using the hotel directory - www.premierinn.com/gb/en/hotels.html which lists every Premier Inn in the UK.


How to leave feedback or make a complaint to Premier Inn

If you wish to make a complaint, or make a claim for the 'Good Night Guarantee' (or pass on a compliment) then you will need to fill in the online webform which can be found here: secure2.premierinn.com/gb/en/feedback-form/feedback.html

Premier Inn aims to respond to enquiries made using this form within 5 working days.

​This website is not affiliated or endorsed by the Premier Inn brand
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Premier Inn Top Information Pages

Premier Inn Brand
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Premier Inn Hub
​
Premier Inn Mattress
​Premier Inn vs Travelodge

Premier Inn Popular Destinations

Central London
​
London Covent Garden

Gatwick
​Bath
Brighton
Cornwall 
​Manchester
​
York
Ireland


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​
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Book Best Western Hotels
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Haven Sites UK
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Bike Friendly Hotels
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  • Book Direct
    • About us
    • Book direct Best Western Hotels
    • Best Western Plus
    • Best Western Free Breakfast Deal
    • Best Western Discount Offers
    • Dog friendly hotel near me
    • Butlins Big Weekends
    • Butlins Discount Code
    • Haven Sites UK
    • Haven WiFi
    • Haven Holidays Cornwall
    • Book Haven
    • Pontins Brean Sands
    • Pontins Weekender
    • Warner Hotel Discount Deals
    • Train Holidays
    • Bike Friendly Hotels
    • Cottages with Hot Tubs
    • Oxford Prison Hotel
    • Cheap Airport Hotels
    • Aviemore Lodges
  • Premier Inn Deals
    • Central London Premier Inn Deals
    • Premier Inn Covent Garden
    • Premier Inn Airport Deals
    • Premier Inn Gatwick
    • Keswick Premier Inn Deals
    • Brighton Premier Inn Deals
    • Premier Inn Ireland
    • Bath Premier Inn Deals
    • Cornwall Premier Inn Deals
    • Premier Inn York City Centre
    • Manchester Premier Inn Deals
    • Wembley Premier Inn
    • Premier Inn Hub
  • Premier Inn vs Travelodge
    • Premier Inn Discount Code
    • Premier Inn Breakfast Times
    • Premier Inn Check In Time
    • Premier Inn WiFi
    • Cancel or amend your Premier Inn booking
    • Premier Inn Meal Deal
    • Premier Inn FAQ's
    • Premier Inn Freephone Number
    • Premier Inn Saver Rates
    • Premier Inn Business Booker
    • Premier Inn Mattress
    • Premier Inn Pillows
    • Premier Inn Good Night Guarantee
    • Premier Inn Dog Friendly
  • Travelodge Discount Code
    • Travelodge NHS Discount
    • Travelodge Price Finder
    • Travelodge WiFi
    • Travelodge Check Out Time
    • Travelodge Central London
    • Travelodge Breakfast Times
    • Cancel or amend your Travelodge booking
    • Travelodge Complaints
    • Travelodge Frequently Asked Questions
    • Travelodge Airport Hotels
    • Travelodge Free Phone Number
    • Travelodge Rooms
    • Travelodge Family Room
    • Travelodge Dreamer Mattress
    • Travelodge Saver Rooms
    • Travelodge Group Bookings
    • Travelodge Meal Deal
    • Travelodge Dog Friendly
    • Travelodge Map
    • Travelodge Edinburgh Central
    • Slough Travelodge
    • Travelodge Dublin