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Premier Inn Freephone

How to get in touch with Premier Inn
 Premier Inn Customer Service
Premier Inn Group Booking
​(between 5 - 9 rooms) 

​Premier Inn Group Booking
​(more than 10 rooms)


0333 003 8101
(lines open 9am-5pm
Monday - Friday)
0333 003 8101
(lines open 9am-5pm
Monday - Friday)
[email protected]
Premier Inn only publishes one phone number for guests to contact the hotel chain on which is 0333 003 8101. This number although not strictly classified as a Freephone number is a standard number meaning that it is included for free in any phone contracts inclusive minutes be that landline or mobile.

This phone number connects directly to guest services/customer services. Please note that the phone line is only manned from Monday to Friday, 9am till 5pm and there is no weekend service.

You can use the number to make enquiries regarding anything to do with Premier Inn hotels however for standard room bookings they encourage guests to book via their website. In fact booking using the phone usually results in a higher room rate being charged.

If you need to book for a group and will be requiring between 5 and 9 rooms then you will need to phone on 0333 003 8101, and if your group is even larger and you require in excess of 10 rooms then you will need to email your booking requirements to [email protected].

If you require specific information about a particular Premier Inn then you can contact that hotel directly using the hotel directory - www.premierinn.com/gb/en/hotels.html which lists every Premier Inn in the UK.


How to leave feedback or make a complaint to Premier Inn

If you wish to make a complaint, or make a claim for the 'Good Night Guarantee' (or pass on a compliment) then you will need to fill in the online webform which can be found here: secure2.premierinn.com/gb/en/feedback-form/feedback.html

Premier Inn aims to respond to enquiries made using this form within 5 working days.

​This website is not affiliated or endorsed by the Premier Inn brand
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  • Book Direct & Save
    • About us
  • Hotel Offers
    • Warner Hotels >
      • Warner Weekend Breaks
      • Warner Hotels Drink Inclusive Breaks
      • Child-free hotels
      • Dance Breaks
      • Last minute Warner Breaks
      • Warner Signature vs Standard Room
      • Warner Bodelwyddan Signature Room Review
      • Warner Hotel Locations
      • Warner Hotels Frequently Asked Questions
      • Warners one night stays
      • Warner Hotels Single Rooms
      • Warner Hotel Discount Deals
      • Warner Holidays
      • Warner Entertainment Search
      • Warners Breaks
      • Warner Reserve
      • Warner Christmas Breaks
      • Warner Midweek Breaks
    • Q-Hotels >
      • QHotels Location Map
      • QHotels Last Minute Deals
      • QHotels Discount Code
    • Best Western >
      • Best Western Free Breakfast Deal
      • Best Western Plus
      • Best Western Discount Offers
      • Best Western Price Finder
      • Book direct Best Western Hotels
      • Dog friendly hotel near me
    • Resident Hotels >
      • Resident Hotel Locations
      • Resident Hotel Liverpool
      • Blue Light Card Hotels
    • Malmaison >
      • Malmaison Hotel Locations
      • Malmaison Hotels Frequently Asked Questions
      • Malmaison Hotel Car Parking
      • Malmaison Liverpool Review
      • Malmaison Hotel Offers
      • Oxford Prison Hotel
    • Hotel du Vin >
      • Hotel du Vin Locations
      • Hotel du Vin Frequently Asked Questions
    • Macdonald Hotels & Resorts >
      • Macdonald Hotel Locations
      • Macdonald Resort Locations
      • Aviemore Lodges
      • Macdonald Hotels Last Minute Deals
      • Southampton Hotel with Cruise Parking
    • Britannia Hotels >
      • Cheap Airport Hotels
    • Murder Mystery Weekend
    • Bike Friendly Hotels
  • Holiday Offers
    • Haven >
      • Haven Holiday Last Minute
      • Haven Holiday vs Haven Hideaway
      • Cheapest Caravan Holiday
      • Last Minute Caravan Holidays
      • Haven Caravan Sales
      • Haven Sites UK
      • Haven Play Pass
      • Haven Holidays Cornwall
      • Book Haven
      • Haven WiFi
    • Park Holidays >
      • Dawlish Warren Holiday Park Guide
    • Cruises >
      • Best cruise cabin location for minimal movement and noise
      • Is it worth upgrading to a cruise ship suite?
      • Cruise from UK to Australia
    • Butlins Big Weekends >
      • Butlins Discount Code
      • Pontins Weekender
      • Pontins Brean Sands
    • Train Holidays
    • Dog Friendly Holiday Cottages
    • Cottages with Hot Tubs
    • Hotel Bedding >
      • Premier Inn Hypnos Mattress
      • Premier Inn Mattress
      • Premier Inn Pillows
      • Travelodge Dreamer Mattress
  • Premier Inn
    • Premier Inn Deals >
      • Premier Inn Saver Rates
      • Premier Inn Meal Deal
      • Premier Inn Breakfast Times
      • Premier Inn Discount Code
      • Central London Premier Inn Deals
      • Premier Inn Covent Garden
      • Premier Inn Airport Deals
      • Premier Inn Gatwick
      • Keswick Premier Inn Deals
      • Brighton Premier Inn Deals
      • Premier Inn Ireland
      • Bath Premier Inn Deals
      • Cornwall Premier Inn Deals
      • Premier Inn York City Centre
      • Manchester Premier Inn Deals
      • Wembley Premier Inn
      • Premier Inn Hub
      • Hub by Premier Inn Room Review
    • Premier Inn FAQ's >
      • Premier Inn WiFi
      • Premier Inn Check In Time
      • Premier Inn Freephone Number
      • Premier Inn Good Night Guarantee
      • Cancel or amend your Premier Inn booking
      • Premier Inn Business Booker
      • Premier Inn Dog Friendly
    • Premier Plus vs Standard Room >
      • Premier Plus Room Review
  • Travelodge
    • Premier Inn vs Travelodge
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    • Travelodge Frequently Asked Questions >
      • Travelodge WiFi
      • Cancel or amend your Travelodge booking
      • Travelodge Free Phone Number
      • Travelodge Check Out Time
      • Travelodge Complaints
    • Travelodge Rooms >
      • Travelodge Family Room
      • Travelodge Group Bookings
      • Travelodge Super Room Review
      • Travelodge Dog Friendly
    • Travelodge Central London >
      • Travelodge Map
      • London Euston Travelodge
    • Travelodge Airport Hotels
    • Travelodge Edinburgh Central
    • Slough Travelodge
    • Travelodge Dublin