General Travelodge questions
1. How many Travelodges are there in the UK?
Currently there are 590 Travelodges in the UK.
2. What star rating is Travelodge?
Travelodge is rated 3 stars in the UK
3. Can you just walk into a Travelodge?
Yes you can, but to book a room you will need to be at least 18 years old and have photo (a driver's licence, passport or national ID card) and a valid credit or debit card if you are paying by cash for a pay-on-arrival or as a walk-in booking at all Travelodge hotels in the UK.
1. How many Travelodges are there in the UK?
Currently there are 590 Travelodges in the UK.
2. What star rating is Travelodge?
Travelodge is rated 3 stars in the UK
3. Can you just walk into a Travelodge?
Yes you can, but to book a room you will need to be at least 18 years old and have photo (a driver's licence, passport or national ID card) and a valid credit or debit card if you are paying by cash for a pay-on-arrival or as a walk-in booking at all Travelodge hotels in the UK.
Booking your room at Travelodge
1. How do I make a booking at Travelodge?
Travelodge offer their lowest prices when you book direct online on their website www.travelodge.co.uk. On the Travelodge website you be able to check the availability in any Travelodge, all you need to enter is the location, dates you'd like to stay, number of guests and your room preferences. You will then be shown all hotels in that location or nearby with availability for your chosen dates.
2. What's the earliest I can check in?
Your room will be ready for you from 3 pm on the day you're due to arrive.
3. What's the latest I can check out?
Check out is by 12 noon on your agreed departure date.
4. Can I arrange to check into Travelodge early?
Yes, Travelodge offers an early check-in service from 10 am for an additional charge of £10.
6. Can I check out of Travelodge later?
Yes, you can book a late check-out of up to 2pm for an additional charge of £10.
7. Can I change my arrival time?
Travelodge hotels are manned 24 hours, this means as long as you have secured your room with a valid credit or debit card, you are able to check in anytime you wish to after the hours of 3 pm on the day of arrival. If you plan to arrive later than 11pm then we do suggest that you contact the hotel direct as the reception staff may lock the door for security reasons.
Because there is a 24 hour reception at all Travelodge hotels there is no latest check in time.
8. What is the Travelodge cancellation policy?
Your options to cancel or amend your booking depend upon the type of booking you made:
a. Flexible room rate booking: subject to availability, you may change the length of stay, the room type and/or the scheduled date of arrival. You must notify Travelodge before midday on your scheduled date of arrival of any changes.
b. Saver room rate Booking (or sale rate): subject to availability and conditions (the room must be the same rate at the same hotel), you may change the scheduled date of arrival and/or the room type. You will pay the change fee for each change made. It is not possible to upgrade your room type or room rate.
With any saver or sale room rate Booking, you may increase the length of stay, subject to availability and payment for any additional nights at the rate applicable at the time the amendment was made.
For more information please see our page cancel or amend your Travelodge booking.
11. Does Travelodge offer last minute discounted rooms?
No, Travelodge do not hold back any rooms for late bookings. All rooms are sold on a first come first served basis. Nor do they offer unsold rooms at discounted rates for last minute bookings. Travelodge do however run frequent discounted room deals especially at times of low natural occupancy rates such as outside of holiday periods.
12. Do Travelodge hotels provide luggage room facilities?
No, Travelodge do not generally offer this service.
13. Can a 16 year old child stay in a Travelodge alone?
Children aged 16 or 17 years are permitted to stay in a separate room but only under the responsibility of the parent or guardian, who must also also stay in the hotel at all times the children are within the hotel.
Travelodge offer their lowest prices when you book direct online on their website www.travelodge.co.uk. On the Travelodge website you be able to check the availability in any Travelodge, all you need to enter is the location, dates you'd like to stay, number of guests and your room preferences. You will then be shown all hotels in that location or nearby with availability for your chosen dates.
2. What's the earliest I can check in?
Your room will be ready for you from 3 pm on the day you're due to arrive.
3. What's the latest I can check out?
Check out is by 12 noon on your agreed departure date.
4. Can I arrange to check into Travelodge early?
Yes, Travelodge offers an early check-in service from 10 am for an additional charge of £10.
6. Can I check out of Travelodge later?
Yes, you can book a late check-out of up to 2pm for an additional charge of £10.
7. Can I change my arrival time?
Travelodge hotels are manned 24 hours, this means as long as you have secured your room with a valid credit or debit card, you are able to check in anytime you wish to after the hours of 3 pm on the day of arrival. If you plan to arrive later than 11pm then we do suggest that you contact the hotel direct as the reception staff may lock the door for security reasons.
Because there is a 24 hour reception at all Travelodge hotels there is no latest check in time.
8. What is the Travelodge cancellation policy?
Your options to cancel or amend your booking depend upon the type of booking you made:
a. Flexible room rate booking: subject to availability, you may change the length of stay, the room type and/or the scheduled date of arrival. You must notify Travelodge before midday on your scheduled date of arrival of any changes.
b. Saver room rate Booking (or sale rate): subject to availability and conditions (the room must be the same rate at the same hotel), you may change the scheduled date of arrival and/or the room type. You will pay the change fee for each change made. It is not possible to upgrade your room type or room rate.
With any saver or sale room rate Booking, you may increase the length of stay, subject to availability and payment for any additional nights at the rate applicable at the time the amendment was made.
For more information please see our page cancel or amend your Travelodge booking.
11. Does Travelodge offer last minute discounted rooms?
No, Travelodge do not hold back any rooms for late bookings. All rooms are sold on a first come first served basis. Nor do they offer unsold rooms at discounted rates for last minute bookings. Travelodge do however run frequent discounted room deals especially at times of low natural occupancy rates such as outside of holiday periods.
12. Do Travelodge hotels provide luggage room facilities?
No, Travelodge do not generally offer this service.
13. Can a 16 year old child stay in a Travelodge alone?
Children aged 16 or 17 years are permitted to stay in a separate room but only under the responsibility of the parent or guardian, who must also also stay in the hotel at all times the children are within the hotel.
Your room at Travelodge
1. What will I find in my Travelodge room?
Every standard Travelodge room offers the following facilities:
(On request reception can also provide hair dryers, Irons and Ironing boards).
2. Do Travelodge en-suite bathrooms have a bath?
Travelodge en-suite bathrooms generally have a bath with an over-bath shower fitted.
3. How many people can stay in a Travelodge Family Room?
The maximum number of occupants allowed in a Travelodge Family Room is 5 (including babies & children).
The maximum number of bedspaces is 4 per room
The maximum number of babies in cots is 2 per room
The maximum number of adults (over 16) is 3 per room
Therefore you can stay as one of the following groups:
4. Do Travelodge rooms have a fridge?
No, there is no fridge provided in the room.
5. Can Travelodge keep my medicines in a fridge?
Yes, reception should be able to store prescription medicine in a fridge if requested.
6. Do Travelodge rooms have a safety deposit box/safe?
No, room safes are not provided.
7. Do all the rooms have en-suite bathrooms?
Yes - all Travelodge rooms have en-suite bathrooms.
8. What is the maximum number of adults you can accommodate in any room?
3 adults are permitted per room.
9. What age does Travelodge classify as an adult?
At Travelodge guests aged 16 years and above are classed as adults for the purposes of the free breakfast offer. However they must be aged 18+ to be able to stay in a Travelodge unaccompanied and alone. They will allow a 16 or 17 year old to stay in a room alone provided that there is another adult aged 18+ who has parental / guardianship responsibility and is also staying in the hotel at the same time.
10. Can you drink the tap water in a Travelodge?
In the UK all Travelodge hotels are connected to the cold mains water supply which is perfectly safe to drink. You should however not drink from the hot water tap.
11. Do Travelodge rooms have air conditioning?
Most but not all of the rooms have air conditioning. To find out if your chosen Premier Inn hotel has air conditioned rooms, please see the hotel's details page.
12. Do Travelodge provide hairdryers?
These are available on request from reception apart from the Super Rooms where you will find them installed in the room.
13. How many towels do you get in a Travelodge?
One bath towel and one hand towel per adult per room is generally provided with more available on request.
14. Do Travelodge provide Irons/Ironing boards?
Only the Super room has an Iron and board. For all other room grades the reception can loan out an Iron and board.
15. Are travel adaptors for electrical devices provided?
Whilst staying in a Travelodge hotel you may need to bring along a UK travel adaptor if your electrical appliances are not of UK origin. Plugs in the UK are 3-pronged and run at 220-240V. Reception may be able to loan you one.
16. What TV channels can I get at a Travelodge?
Most of the hotels now have Freeview televisions installed with the a range of Freeview channels including at least BBC1, BBC2, ITV, Channel 4 and Channel 5. The exact number of available channels will depend on the local freeview transmitter, full service is 80+ channels, sub-transmitters have 25+ channels.
17. Do Travelodge have offer any smoking guest rooms?
All of the Travelodge hotels in the UK and Ireland operate a no-smoking policy throughout the hotel. There is normally a designated smoking zone outside of the hotel.
18. Can you open the windows in a Travelodge room?
In modern air-conditioned Travelodges the rooms have fixed windows, in older hotels without air-con the windows can be opened slightly, but are fitted with restrictors for both security and safety.
Every standard Travelodge room offers the following facilities:
- King size bed with duvet(10.5 tog) and four pillows
- Ensuite shower room
- Desk
- Freeview TV
- Complimentary hair and body wash
- Kettle with tea and coffee making facilities
(On request reception can also provide hair dryers, Irons and Ironing boards).
2. Do Travelodge en-suite bathrooms have a bath?
Travelodge en-suite bathrooms generally have a bath with an over-bath shower fitted.
3. How many people can stay in a Travelodge Family Room?
The maximum number of occupants allowed in a Travelodge Family Room is 5 (including babies & children).
The maximum number of bedspaces is 4 per room
The maximum number of babies in cots is 2 per room
The maximum number of adults (over 16) is 3 per room
Therefore you can stay as one of the following groups:
- 2 adults, 2 children (under16) + 1 baby in a cot
- 3 adults, 1 child and 1 baby in a cot
- 2 adults and 2 babies in cots
- 1 adult and 1 child (under 16)
4. Do Travelodge rooms have a fridge?
No, there is no fridge provided in the room.
5. Can Travelodge keep my medicines in a fridge?
Yes, reception should be able to store prescription medicine in a fridge if requested.
6. Do Travelodge rooms have a safety deposit box/safe?
No, room safes are not provided.
7. Do all the rooms have en-suite bathrooms?
Yes - all Travelodge rooms have en-suite bathrooms.
8. What is the maximum number of adults you can accommodate in any room?
3 adults are permitted per room.
9. What age does Travelodge classify as an adult?
At Travelodge guests aged 16 years and above are classed as adults for the purposes of the free breakfast offer. However they must be aged 18+ to be able to stay in a Travelodge unaccompanied and alone. They will allow a 16 or 17 year old to stay in a room alone provided that there is another adult aged 18+ who has parental / guardianship responsibility and is also staying in the hotel at the same time.
10. Can you drink the tap water in a Travelodge?
In the UK all Travelodge hotels are connected to the cold mains water supply which is perfectly safe to drink. You should however not drink from the hot water tap.
11. Do Travelodge rooms have air conditioning?
Most but not all of the rooms have air conditioning. To find out if your chosen Premier Inn hotel has air conditioned rooms, please see the hotel's details page.
12. Do Travelodge provide hairdryers?
These are available on request from reception apart from the Super Rooms where you will find them installed in the room.
13. How many towels do you get in a Travelodge?
One bath towel and one hand towel per adult per room is generally provided with more available on request.
14. Do Travelodge provide Irons/Ironing boards?
Only the Super room has an Iron and board. For all other room grades the reception can loan out an Iron and board.
15. Are travel adaptors for electrical devices provided?
Whilst staying in a Travelodge hotel you may need to bring along a UK travel adaptor if your electrical appliances are not of UK origin. Plugs in the UK are 3-pronged and run at 220-240V. Reception may be able to loan you one.
16. What TV channels can I get at a Travelodge?
Most of the hotels now have Freeview televisions installed with the a range of Freeview channels including at least BBC1, BBC2, ITV, Channel 4 and Channel 5. The exact number of available channels will depend on the local freeview transmitter, full service is 80+ channels, sub-transmitters have 25+ channels.
17. Do Travelodge have offer any smoking guest rooms?
All of the Travelodge hotels in the UK and Ireland operate a no-smoking policy throughout the hotel. There is normally a designated smoking zone outside of the hotel.
18. Can you open the windows in a Travelodge room?
In modern air-conditioned Travelodges the rooms have fixed windows, in older hotels without air-con the windows can be opened slightly, but are fitted with restrictors for both security and safety.
Food & Drink at Travelodge
1. Do all Travelodge hotels have restaurants?
No, approximately one third have a full restaurant service branded Bar Café ie. 200 out of 600 hotels.
2. Can you get room service in a Travelodge?
No, there is no room service option but many Travelodge do provide vending machines in the lobby area dispensing snacks and drinks available 24/7.
3. Can you drink the tap water in a Travelodge?
All Travelodge in the UK have mains supplied water which is perfectly safe to drink straight from the tap.
4. Can I add a breakfast or Travelodge meal deal after my booking?
Yes, you can book a breakfast or choose a meal deal on arrival when you check-in or at anytime during your stay.
5. Do you need to book a table to eat dinner in a Travelodge?
Generally no, unless you are visiting at a peak time when the hotel is busy or you wish to reserve for a large group. Reception can book tables for you when you check in.
6. What time is dinner served?
Dinner is served 5pm to 10pm
7. What time is breakfast served?
Breakfast is served in the restaurant between 7 am – 10 am on weekdays and from 8 am – 11 am at weekends and on Bank holidays.
8. How do I book breakfast?
Breakfast can be booked at the same time as you book your hotel room online, or if you'd prefer you can book breakfast on arrival at the hotel when you check-in.
9. Can you bring in your own food or order a takeaway to eat in your Travelodge Room?
Yes you can eat and drink your own food in your room. If you order a takeaway you will need to arrange to meet the delivery person in the hotel lobby to collect your meal.
10. How much does breakfast cost?
Full Travelodge breakfast costs from £8.75 (London £9.75) and is 'eat as much as you like'. If the full breakfast is not an available option at your hotel then the take-away breakfast box option will cost £5.50.
Remember: Travelodge allows children under 16 eat free (up to a maximum of two children per adult purchasing a full breakfast but this does not apply to the breakfast box option).
11. Can you get a Travelodge breakfast without staying at the hotel?
Yes, Travelodge welcomes 'walk-in' guests for breakfast or dinners in the hotel restaurant. Simply present yourself to reception and you will be directed to the restaurant where staff will arrange to take payment for your meal and show you to a table.
12. Can you buy the Travelodge Dreamer™ mattress?
Yes, you can buy the mattress in every size, you can find out more including how to purchase on our Travelodge Dreamer Mattress page.
13. Do Travelodge offer a Vegetarian breakfast option?
Yes, there are many meat free options available in the cooked breakfast selection.
No, approximately one third have a full restaurant service branded Bar Café ie. 200 out of 600 hotels.
2. Can you get room service in a Travelodge?
No, there is no room service option but many Travelodge do provide vending machines in the lobby area dispensing snacks and drinks available 24/7.
3. Can you drink the tap water in a Travelodge?
All Travelodge in the UK have mains supplied water which is perfectly safe to drink straight from the tap.
4. Can I add a breakfast or Travelodge meal deal after my booking?
Yes, you can book a breakfast or choose a meal deal on arrival when you check-in or at anytime during your stay.
5. Do you need to book a table to eat dinner in a Travelodge?
Generally no, unless you are visiting at a peak time when the hotel is busy or you wish to reserve for a large group. Reception can book tables for you when you check in.
6. What time is dinner served?
Dinner is served 5pm to 10pm
7. What time is breakfast served?
Breakfast is served in the restaurant between 7 am – 10 am on weekdays and from 8 am – 11 am at weekends and on Bank holidays.
8. How do I book breakfast?
Breakfast can be booked at the same time as you book your hotel room online, or if you'd prefer you can book breakfast on arrival at the hotel when you check-in.
9. Can you bring in your own food or order a takeaway to eat in your Travelodge Room?
Yes you can eat and drink your own food in your room. If you order a takeaway you will need to arrange to meet the delivery person in the hotel lobby to collect your meal.
10. How much does breakfast cost?
Full Travelodge breakfast costs from £8.75 (London £9.75) and is 'eat as much as you like'. If the full breakfast is not an available option at your hotel then the take-away breakfast box option will cost £5.50.
Remember: Travelodge allows children under 16 eat free (up to a maximum of two children per adult purchasing a full breakfast but this does not apply to the breakfast box option).
11. Can you get a Travelodge breakfast without staying at the hotel?
Yes, Travelodge welcomes 'walk-in' guests for breakfast or dinners in the hotel restaurant. Simply present yourself to reception and you will be directed to the restaurant where staff will arrange to take payment for your meal and show you to a table.
12. Can you buy the Travelodge Dreamer™ mattress?
Yes, you can buy the mattress in every size, you can find out more including how to purchase on our Travelodge Dreamer Mattress page.
13. Do Travelodge offer a Vegetarian breakfast option?
Yes, there are many meat free options available in the cooked breakfast selection.
Travelodge WiFi
1. Do Travelodge offer free WiFi?
Yes, there is free WiFi available at all hotels in the UK for 30 minutes duration in each 24 hr as well as a faster unlimited paid for service allowing continual access. For more details see our page Travelodge WiFi.
Yes, there is free WiFi available at all hotels in the UK for 30 minutes duration in each 24 hr as well as a faster unlimited paid for service allowing continual access. For more details see our page Travelodge WiFi.
Travelodge hotel facilities including bringing your pets and bike
1. Do Travelodge hotels provide leisure facilities?
As Travelodge is a budget hotel company, they do not offer any leisure facilities on site.
2. Do Travelodge offer room service?
No, there is no room service available but there are vending machines serving drinks and snacks available 24/7 in the reception area.
3. Do Travelodge allow bikes into the hotel?
Yes, all Travelodge hotels now allow push bikes to be brought into the hotel and stored carefully in your room. If the bike is very muddy then they will ask you to try and clean it off and reception will be happy to help with wipes etc.
4. Can dogs stay in a Travelodge?
Yes, up to two domesticated pets (dogs or cats) can stay in your own room with you. You are responsible for ensuring that they do not cause any disturbance to other guests.
The charge is £20 per pet, per stay and can be made either at booking or at reception when you check in. This charge does not apply to assistance dogs for disability please see our dog friendly Travelodge page for more details.
As Travelodge is a budget hotel company, they do not offer any leisure facilities on site.
2. Do Travelodge offer room service?
No, there is no room service available but there are vending machines serving drinks and snacks available 24/7 in the reception area.
3. Do Travelodge allow bikes into the hotel?
Yes, all Travelodge hotels now allow push bikes to be brought into the hotel and stored carefully in your room. If the bike is very muddy then they will ask you to try and clean it off and reception will be happy to help with wipes etc.
4. Can dogs stay in a Travelodge?
Yes, up to two domesticated pets (dogs or cats) can stay in your own room with you. You are responsible for ensuring that they do not cause any disturbance to other guests.
The charge is £20 per pet, per stay and can be made either at booking or at reception when you check in. This charge does not apply to assistance dogs for disability please see our dog friendly Travelodge page for more details.
Facilities for guests with disabilities
1. What facilities are provided for customers with disabilities?
Most Travelodge hotels have specially adapted rooms for customers with disabilities. These rooms feature widened doors to allow wheelchair access with beds set at a height of 480mm (adjustable) and extra room around the bed for easy access. The en-suite facilities feature either low level baths or level access showers with fold-down seat.
Storage areas are designed for low level access and most of the accessible rooms are located on the ground floor of the hotel and close to the hotel reception.
Most Travelodge hotels have specially adapted rooms for customers with disabilities. These rooms feature widened doors to allow wheelchair access with beds set at a height of 480mm (adjustable) and extra room around the bed for easy access. The en-suite facilities feature either low level baths or level access showers with fold-down seat.
Storage areas are designed for low level access and most of the accessible rooms are located on the ground floor of the hotel and close to the hotel reception.
Contact details for Travelodge customer services - Freephone and live chat
1. What is the Travelodge freephone number for customer services?
0800 408 0797 - free from all UK landlines and mobiles.
2. Can you contact Travelodge on live chat?
Yes, Travelodge offer a live chat service on thier website from 9am to 5pm Monday to Friday.
0800 408 0797 - free from all UK landlines and mobiles.
2. Can you contact Travelodge on live chat?
Yes, Travelodge offer a live chat service on thier website from 9am to 5pm Monday to Friday.
